Anonymous
map-marker Greensburg, Pennsylvania

This a rip off

Does anyone have the phone number for this company. I just saw where they are billing me for over $89.00 which I didn't order. I got the trial products and they don't work!!!! Il say this over and over and over and over and over just to get to 100'words.......Over and over and over and over and over over and over and over and over. They need reported to the BBB. Over and over and over and over and over and over and over and over and over. This company needs to be reported to the BBB. Over and over and over and over and over and over
View full review
Loss:
$90
Reason of review:
Bad quality

Preferred solution: Full refund

3 comments
Guest

The phone number for Vulexa on MasterCard bill is

877-673-****

I did call them because I was billed $537.00 for 4 jars of skin cream. There is no way that they will refund me.

I wrote the BBB in San Diego Ca. to complain and they received no response from them. This is their address:

Vulexa

2150 Comstocl st. #710370

San Diego Ca.

92171 Hope this will help.

Good luck!

Guest

I just got off the phone with these jokers. Their accent is terrible so they are very hard to follow......who knows where they are.

I was able to get any future products cancelled,(I hope) and after about 15 mins on the phone, I was told I would get 75% refund. I guess I'm lucky to get that. I can't believe I fell for this and have I learned a lesson!!

It's a SCAM and nothing more. And as for the refund.....I won't be believing till I see it.

Guest

I just got billed for two products. Calling my bank tomorrow to stop payment on credit card transaction.

I should have known better. POS people.

View more comments (2)
Anonymous
map-marker Hudson, Ohio

FOREIGN SCAMMERS!!

Please beware I tried the trial in 2 weeks they started repeatedly debiting my bank account for 92.93. This went thru my account 3 times for just under $300 dollars! When I got thru to a live person after hours of macchines & foreigners hanging up on me . they claim I don't have an account.. Thats the only truth about this product I dint have an account & almost $300 in losses . I have filed a fraud at my bank in NY NBT & until I recieve every cent back I am going to file any possible fraud against this company .
View full review
Reason of review:
Problems with payment
Anonymous
map-marker Takoma Park, Maryland

Skinology Cancellation Policy Review

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Tried to cancel further orders. Sounded like I was talking to soneone who did not speak English very well. She kept pushing oroduct I said not interested. She finally cancelled but told me I could not return open product. A lot if complaints on line about this product.
View full review
Reason of review:
Poor customer service
Roch Hja
map-marker Fairhope, Alabama

*** SNAKE CREAM SCAM

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These *** at the call center are *** scammers and liters. I have a lawyer. Everybody send a message to RossenReports to investigate this joke *** venom ***. *** SCAM! I ordered over the phone and was NEVER told about a 14 day trial. 2 weeks later charged $200 to date NEVER REFUNDED! My lawyer has taken over the case but NEVER ORDER *** *** SNAKE CREAM. and it does not work! These people should be ashamed! And if you tell them you ordered over the phone they deny it like I am the liar? WTF? This is *** bull ***
View full review
Loss:
$200
Cons:
  • Wtf
  • Will not refund
  • Does not even work
Reason of review:
No refund

Preferred solution: Full refund

1 comment
Guest

Still not resolved

Anonymous
map-marker Muscatine, Iowa

VULEXA/ Skinology

Straight up scam. Do Not use your credit card!! Good luck calling Customer service.. REPORT TO Better Business Bureau. If you order a trial, you get auto shipments with out your approval and Extremely outrageous charges. They have NO company name on the billing and when you call "Customer service", that's all it says is "Welcome to customer care",, then you are on hold with no one answering listening to the elevator music. Homeland security needs to focus their effort on scam business like these. If you ever watched "The Wolfe of Wall-street" ,, this is what they are talking about.
View full review
Reason of review:
Poor customer service
Anonymous
map-marker Bellevue, Washington

Skinology Cream Trial Review

I ordered a trial size jar of Skinology just to try before making any major purchases well to my surprise a few days later I woke up to find a confirmation on my email for a purchase of $92.00. Now how did this order happen when I never placed it nor do I even know what the order was for.
View full review
Reason of review:
Pricing issue
Anonymous
map-marker Plainfield, Illinois

Shut your credit card down!!

I too, fell victim to this scam of the free trial. I saw these scam reviews before they tried to hit me with the $92 charge. I alerted my credit card company and they advised me that they couldn't do anything until the charge came thru. Well I am in the pending charge mode now, called my credit card company to alert them that it was coming thru. A little bit of an inconvenience, but they are able to shut my credit card down to stop it from coming thru and is issuing me a new card. WORTH the trouble!! I suggest you do the same!!
View full review
Reason of review:
Pricing issue
5 comments
Guest

I had the same problem. I called my credit card company and they are going to investigate fraud, but in the meantime, shut my card down and this charge was pending so will be denied.

Don't do it! I haven't even opened it and would send it back if I knew where to send it to!

Guest

Thanks, same thing happened to me. I never completed the trial offer & do not have a password to sign in with...

Guest

877 696 ****

Guest

Incredible

You have exactly 14 days to cancel your order or your trial size will cost you $89.95

.... And they have a class that they cannot be served with a class action suit

Guest

+Going through the same thing with them how do i find a contact number for the company.

View more comments (4)
Anonymous
map-marker Bellevue, Washington

Skinology - Skin Care Cream Review from Bellevue, Washington

This Company is a rip off. Maybe We, as customers who have been illegally billed should file a class action suit.
View full review
Reason of review:
Poor customer service
1 comment
Guest

I am very upset with them also. I called two days after I received the trail offer to cancel the product.

I was in tears because my husband had lost his job the week before Christmas. The company closed it's door. I was reassured that the product was cancelled. Was not given any confirmation numbers.

Today I checked my account and to my surprise I'm over drawn 200.00 for products and bank charges. In tears I call again to be told I never cancelled.I spent thirty mins on the phone with them. And they keep trying to get me to agree with a discount on the product and last offer was it's only 24.00 you can afford that. I can even buy food right now.

They are jerks... I'm sick to my stomach right now.

I can't tell my husband who is already depressed because he is out of work that now we are overdrawn because of this company. There should be a lawsuit put against them.

Anonymous
map-marker Sallisaw, Oklahoma

NEVER use you credit or bank card

It is always best when ordering trial and any other orders on the internet to use pre-paid Visa cards, like the cards you get from walmart.Just put enough money on the card to try the product, That way you dont have alot of money for these people to rip off. The cream i got DON'T work and they will NOT get more money from me than the $4.95 they got for the trial. You never know who you are dealing with and giving you card numbers to. So be smart and use pre-paid cards..
View full review
Reason of review:
Does NOT work
Anonymous
map-marker Hickory Flat, Mississippi

Skinology Cream Trial Review

It did absolutly nothing for me.
View full review
Reason of review:
Bad quality
Anonymous
map-marker Delta, Ohio

Skinology Trial Review

I am so upset!! What a scam !! I was told that this was just a 30 day trial nothing about that they would charge my account $180 how do you have them on Christmas such a scam:( if anyone knows how I go about resolving this please let me know
View full review
Reason of review:
Problems with payment
Anonymous
map-marker East Haven, Connecticut

Skinology Cream Trial Review

Doesn't work. Call 877-673-**** to cancel but be prepared to wait, get disconnected, and issues with connectivity, but be persistent. Also the email says do not reply but if you reply you get a response.
View full review
Reason of review:
Not as described/ advertised
Anonymous
map-marker Leesburg, Florida

I received another jar of Vulexa which I did not order.

I do not want this product. Stop sending. This product has not helped my skin at all. It is a waste of money. Why does it have to be at least 100 words. It makes no sense. I have expressed my opinion and I see no reason it has to be 100 words. I think this is a scam to get people to believe this product works. Again I do not want anymore of this product. Stop sending it. How much more do I have to say. I am just repeating myself which is ridiculous and you know it. Again, stop sending this product. Thank you for your help once more.
View full review
Reason of review:
Order processing issue
1 comment
Guest

My name is Gertrude roach and my email is trudyroach28@***.com. My phone number is 352-728-****.

Please email me that you cancelled all further orders. Thank you.

Anonymous
map-marker Waterloo, Ontario

This is a robbery

They kept charging my credit card with hundreds dollars. I called them to stop, the rep said they will, but the charges still showed up on my credit card. Their products are not good as what they advertised. I'm glad to see more people had the similar complaints. I am thinking to cancel my credit card, which might be the only way I can get out of the hook. I hope after the other people have seen all these complaints won't make the same mistake as we did. Just wonder if there is any way we can stop them from robbery.
View full review
Loss:
$111
Cons:
  • Forced order
  • Forced and false order
Reason of review:
Problems with payment

Preferred solution: Full refund

Aby Wjb
map-marker Courtenay, British Columbia

Other Product Review

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I have now had three 98$ charges from my credit card. Authorized one! Help. I don't even use this ***! I am allergic and it burns my face.
View full review
Reason of review:
Problems with payment