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I too, fell victim to this scam of the free trial. I saw these scam reviews before they tried to hit me with the $92 charge. I alerted my credit card company and they advised me that they couldn't do anything until the charge came thru. Well I am in the pending charge...
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Anonymous
Anonymous

I had the same problem. I called my credit card company and they are going to investigate fraud, but in the meantime, shut my card down and this charge was pending so will be...

Anonymous
Anonymous

Thanks, same thing happened to me. I never completed the trial offer & do not have a password to sign in with...

#758982
Reply to reviews
This Company is a rip off. Maybe We, as customers who have been illegally billed should file a class action suit.
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Anonymous
Anonymous

I am very upset with them also. I called two days after I received the trail offer to cancel the product. I was in tears because my husband had lost his job the week before Ch...

#758860
Reply to reviews

Straight up scam. Do Not use your credit card!! Good luck calling Customer service.. REPORT TO Better Business Bureau. If you order a trial, you get auto shipments with out your approval and Extremely outrageous charges. They have NO company name on the billing and...
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#758503
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Skinology Trial Review

Skinology
#756158
I am so upset!! What a scam !! I was told that this was just a 30 day trial nothing about that they would charge my account $180 how do you have them on Christmas such a scam:( if anyone knows how I go about resolving this please let me know
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Skinology Cream Trial Review

Skinology
#754534
Doesn't work. Call 877-673-1233 to cancel but be prepared to wait, get disconnected, and issues with connectivity, but be persistent. Also the email says do not reply but if you reply you get a response.
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Skinology Cancellation Policy Review

Skinology
#753365
1.0
Details
Tried to cancel further orders. Sounded like I was talking to soneone who did not speak English very well. She kept pushing oroduct I said not interested. She finally cancelled but told me I could not return open product. A lot if complaints on line about this product.
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Customer service
Price Affordability
Product or Service Quality
Value for money

Other Product Review

Skinology
#688197
1.0
Details
I have now had three 98$ charges from my credit card. Authorized one! Help. I don't even use this ***! I am allergic and it burns my face.
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Customer service
Price Affordability
Product or Service Quality
Staff
Value for money
Website
It is always best when ordering trial and any other orders on the internet to use pre-paid Visa cards, like the cards you get from walmart.Just put enough money on the card to try the product, That way you dont have alot of money for these people to rip off. The cream...
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Sallisaw, Oklahoma
#756880
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Big rip off. It says risk free trial. They send regular size. The site says shipping only. I got in mail and called immediately. Told them not to charge another dime to my card. I blocked them. NEEDLESS to say i blocked my card but they had already charded more they...
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Anonymous
Anonymous

The same thing has happened to me and I just woke up to see an email from their customer care stating that I had placed an order in the middle of the night and the total bill ...

#751675
Reply to reviews
They say you have 14 days but you do not get the product until the day before the 14 trial period is up and then when you call they tell you the 14 day trial period is up. When I did call and cancel the woman I spoke with assured me she had cancelled my subscription...
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#750965
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Like everyone else, I ordered the trial of skinology for the $4.95 shipping charge. I checked the box for agreeing to the terms and conditions but NOWHERE on the page itself did it say anything about a 14 day trial, refund or autoship program like it does now. I...
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Anonymous
Anonymous

I had the same experience. I am Not happy about what they charge on my credit card. I to. Did not read about returning it after 14 days. I will fight this to the end. Everyo...

Anonymous
***nie

I also ordered the trial and also did not see anything about autoship . I called customer service when I saw a charge on my debit card for 92.93 dollars. I kept asking to have...

#748721
Reply to reviews

get one sample then they make you get another sample same transaction, then try and charge 95.00 for one and 89.00 for other.its a good thing phone numbers on samples. but you call and they argue with you before they refund and cancel. spammmmmmmmmmm. do not even order...
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Anonymous
Anonymous

I called customer service to verify if indeed I was placed on autoship just by ordering the trial samples. The woman named Jackie verified that was true. I told her I wanted ...

#747558
Reply to reviews

Found this looking for Christmas gifts. Had a free sample just pay shipping and handling- $4.99. Found that they charged my bank account almost $9300 for this free sample! Was on phone with them and refused to refund because it was over 14 days which I had to cancel...
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#743820
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Same complaint as everyone else. They actually sent in an order at 3am. I called my bank fraud line. I had to threaten an illiterate ESL with a criminal complaint to the state's attorney and she still only offered to reduce the price to $46.00. I asked her if she was...
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Anonymous
Anonymous

Same here! Reported to fraud at bank. Also reporting to AG

3.3
Colts Neck, New Jersey
I didn't like
  • Forced and false order
  • Forced order
#743318
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