Skinology
Reviews and Complaints
Anonymous
Greensburg, Pennsylvania
This a rip off
Does anyone have the phone number for this company. I just saw where they are billing me for over $89.00 which I didn't order. I got the trial products and they don't work!!!! Il say this over and over and over and over and over just to get to 100'words.......Over and over and over and over and over over and over and over and over. They need reported to the BBB. Over and over and over and over and over and over and over and over and over. This company needs to be reported to the BBB. Over and over and over and over and over and over
Loss:
$90
Reason of review:
Bad quality
Preferred solution: Full refund
3 comments
Anonymous
Hudson, Ohio
FOREIGN SCAMMERS!!
Please beware I tried the trial in 2 weeks they started repeatedly debiting my bank account for 92.93. This went thru my account 3 times for just under $300 dollars! When I got thru to a live person after hours of macchines & foreigners hanging up on me . they claim I don't have an account.. Thats the only truth about this product I dint have an account & almost $300 in losses . I have filed a fraud at my bank in NY NBT & until I recieve every cent back I am going to file any possible fraud against this company .
Reason of review:
Problems with payment
Anonymous
Takoma Park, Maryland
Skinology Cancellation Policy Review
Tried to cancel further orders. Sounded like I was talking to soneone who did not speak English very well. She kept pushing oroduct I said not interested. She finally cancelled but told me I could not return open product. A lot if complaints on line about this product.
Reason of review:
Poor customer service
Roch Hja
Fairhope, Alabama
*** SNAKE CREAM SCAM
These *** at the call center are *** scammers and liters. I have a lawyer. Everybody send a message to RossenReports to investigate this joke *** venom ***. *** SCAM! I ordered over the phone and was NEVER told about a 14 day trial. 2 weeks later charged $200 to date NEVER REFUNDED! My lawyer has taken over the case but NEVER ORDER *** *** SNAKE CREAM. and it does not work! These people should be ashamed! And if you tell them you ordered over the phone they deny it like I am the liar? WTF? This is *** bull ***
Loss:
$200
Cons:
- Wtf
- Will not refund
- Does not even work
Reason of review:
No refund
Preferred solution: Full refund
1 comment
Anonymous
Muscatine, Iowa
VULEXA/ Skinology
Straight up scam. Do Not use your credit card!! Good luck calling Customer service.. REPORT TO Better Business Bureau. If you order a trial, you get auto shipments with out your approval and Extremely outrageous charges. They have NO company name on the billing and when you call "Customer service", that's all it says is "Welcome to customer care",, then you are on hold with no one answering listening to the elevator music. Homeland security needs to focus their effort on scam business like these. If you ever watched "The Wolfe of Wall-street" ,, this is what they are talking about.
Reason of review:
Poor customer service
Anonymous
Bellevue, Washington
Skinology Cream Trial Review
I ordered a trial size jar of Skinology just to try before making any major purchases well to my surprise a few days later I woke up to find a confirmation on my email for a purchase of $92.00. Now how did this order happen when I never placed it nor do I even know what the order was for.
Reason of review:
Pricing issue
Anonymous
Plainfield, Illinois
Shut your credit card down!!
I too, fell victim to this scam of the free trial. I saw these scam reviews before they tried to hit me with the $92 charge. I alerted my credit card company and they advised me that they couldn't do anything until the charge came thru. Well I am in the pending charge mode now, called my credit card company to alert them that it was coming thru. A little bit of an inconvenience, but they are able to shut my credit card down to stop it from coming thru and is issuing me a new card. WORTH the trouble!! I suggest you do the same!!
Reason of review:
Pricing issue
5 comments
Anonymous
Bellevue, Washington
Skinology - Skin Care Cream Review from Bellevue, Washington
This Company is a rip off. Maybe We, as customers who have been illegally billed should file a class action suit.
Reason of review:
Poor customer service
1 comment
Anonymous
Sallisaw, Oklahoma
NEVER use you credit or bank card
It is always best when ordering trial and any other orders on the internet to use pre-paid Visa cards, like the cards you get from walmart.Just put enough money on the card to try the product, That way you dont have alot of money for these people to rip off. The cream i got DON'T work and they will NOT get more money from me than the $4.95 they got for the trial. You never know who you are dealing with and giving you card numbers to. So be smart and use pre-paid cards..
Reason of review:
Does NOT work
Anonymous
Hickory Flat, Mississippi
Skinology Cream Trial Review
It did absolutly nothing for me.
Reason of review:
Bad quality
Anonymous
Delta, Ohio
Skinology Trial Review
I am so upset!! What a scam !! I was told that this was just a 30 day trial nothing about that they would charge my account $180 how do you have them on Christmas such a scam:( if anyone knows how I go about resolving this please let me know
Reason of review:
Problems with payment
Anonymous
East Haven, Connecticut
Skinology Cream Trial Review
Doesn't work. Call 877-673-**** to cancel but be prepared to wait, get disconnected, and issues with connectivity, but be persistent. Also the email says do not reply but if you reply you get a response.
Reason of review:
Not as described/ advertised
Anonymous
Leesburg, Florida
I received another jar of Vulexa which I did not order.
I do not want this product. Stop sending. This product has not helped my skin at all. It is a waste of money. Why does it have to be at least 100 words. It makes no sense. I have expressed my opinion and I see no reason it has to be 100 words. I think this is a scam to get people to believe this product works. Again I do not want anymore of this product. Stop sending it. How much more do I have to say. I am just repeating myself which is ridiculous and you know it. Again, stop sending this product. Thank you for your help once more.
Reason of review:
Order processing issue
1 comment
Anonymous
Waterloo, Ontario
This is a robbery
They kept charging my credit card with hundreds dollars. I called them to stop, the rep said they will, but the charges still showed up on my credit card. Their products are not good as what they advertised. I'm glad to see more people had the similar complaints. I am thinking to cancel my credit card, which might be the only way I can get out of the hook. I hope after the other people have seen all these complaints won't make the same mistake as we did. Just wonder if there is any way we can stop them from robbery.
Loss:
$111
Cons:
- Forced order
- Forced and false order
Reason of review:
Problems with payment
Preferred solution: Full refund
Aby Wjb
Courtenay, British Columbia
Other Product Review
I have now had three 98$ charges from my credit card. Authorized one! Help. I don't even use this ***! I am allergic and it burns my face.
Reason of review:
Problems with payment
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The phone number for Vulexa on MasterCard bill is
877-673-****
I did call them because I was billed $537.00 for 4 jars of skin cream. There is no way that they will refund me.
I wrote the BBB in San Diego Ca. to complain and they received no response from them. This is their address:
Vulexa
2150 Comstocl st. #710370
San Diego Ca.
92171 Hope this will help.
Good luck!
I just got off the phone with these jokers. Their accent is terrible so they are very hard to follow......who knows where they are.
I was able to get any future products cancelled,(I hope) and after about 15 mins on the phone, I was told I would get 75% refund. I guess I'm lucky to get that. I can't believe I fell for this and have I learned a lesson!!
It's a SCAM and nothing more. And as for the refund.....I won't be believing till I see it.
I just got billed for two products. Calling my bank tomorrow to stop payment on credit card transaction.
I should have known better. POS people.